Patient & Guest Information

Visiting Hours

• Visiting hours are 8 a.m. - 8:30 p.m.

Visiting Guidelines

• Food or refreshments may not be given to a patient without consent of the attending physician or nurse in charge of the patients care.
• People with colds, sore throats, or any contagious diseases should not visit patients.
• Visitors should maintain a quiet environment and avoid unnecessary noise.
• Visitors should not sit or lean on the patient's bed.
• Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.

We understand the concern family members and friends have when a patient is being treated in the Emergency Department. So that we can provide a safe and private environment for all patients, we ask that visitors note the following rules:

• A maximum of two visitors may accompany the patient to the treatment room, except in special situations.
• Due to infection control concerns, food or drink is not permitted in treatment rooms.

The Emergency Department staff will make every effort to keep patients and families informed during the process, however, if you have a question, please ask.

Parking for patients and visitors is available 24 hours a day, seven days a week free of charge. Patients and visitors are cautioned not to park in reserved areas or certain designated areas. Please be sure to lock your car.

The Shady Lane Café

Located on the first floor off the Main Lobby, The Shady Lane Café offers a wide variety of food choices for both patients and visitors. Visitors are welcome to eat in the cafeteria at any time it is open. And because we know family members and visitors are important to a patient's recovery, carryout from the Café is available so guests can join our patients in their room with their meal. So that we may efficiently serve the needs of all hospitalized patients, guest trays are not available.

Café Hours:
Simply-To-Go food items, bottled beverages and snacks are available 24/7 with self-check-out.

Hot food is served:
7:00 a.m. to 9:00 a.m.
11:00 a.m. to 1:30 p.m.
4:30 p.m. to 6:30 p.m.

Vending Machines

Vending machines for snacks and beverages are located across from the gift shop on the first floor. They are available 24/7.

Healing Grounds Coffee House

Healing Grounds is Fisher-Titus' very own coffee shop! Healing Grounds serves Starbucks coffee and branded beverages, pastries, and other snacks. Starbucks gift cards are not accepted at this location. Stop in and enjoy a delicious drink or snack!

Healing Grounds hours are:
6:30 a.m. to 2:00 p.m.
Monday through Friday

Smoking and use of tobacco products are prohibited at Fisher-Titus Medical Center. This includes our Medical Park buildings, The Carriage House, outdoor areas and parking lots.

A Chapel is located on the first floor. Visitors of all faiths are welcome to visit there for prayer and quiet reflection.

Phone Usage

• Cellular phones are permitted throughout the facility, but please turn the ringer to the lowest setting.
• Patients may receive calls in their rooms from 7 a.m. to 10 p.m.

Local calls may be made from the room at any time by dialing 9 and the number.

Long distance / toll calls can be placed by dialing 9 and then entering credit card or phone card information.

Internet Access

Fisher-Titus Medical Center provides wireless Internet access.