Billing & Financial Assistance
At Fisher-Titus Medical Center our goal is to make quality care available and accessible to all. If you are concerned about your hospital bill, please call our Financial Services office at 419-660-2678 or 800-589-3862 Ext. 6278.
Your Hospital Bill
Your hospital statement will not be prepared for up to 24 hours after you are discharged by your physician.
Physician Billing Information
Physicians at Fisher-Titus Medical Center are independent practitioners with privileges to practice their specialties at the Fisher-Titus Medical Center. Your treating and consulting physicians along with any physician services received through the emergency rooms, pathology, radiology, cardiopulmonary, anesthesia and surgical areas will be billed to you directly from the physician. These bills are separate from the bill you will receive from Fisher-Titus Medical Center.
Patient Financial Advisor
If you have a scheduled service coming up, you may receive a text from our new Patient Financial Advisor tool. Patient Financial Advisor is a text messaging application that allows you to see estimated costs of service before your appointment. This text will contain a secure link to display your estimated cost of service based on Fisher-Titus’s payer contracted rates, your personal insurance information, and provider pricing.
When you click the link, you will see the screen. Once you click “Get Started” you will be asked to verify your identity to ensure your health information is only provided to you. After verifying your identity, you can view your estimate, call the hospital for financial assistance help, and even make a payment.
This service will be live for all patients with scheduled radiology services beginning June 7. In the future, this tool will be expanded to include other Fisher-Titus departments and services. If you have any questions or concerns related to Patient Financial Advisor, please call our Financial Services office at 419-660-2678.
Common Health Care Billing Definitions
Coinsurance: The percentage of a covered health care service you pay after you’ve met your deductible.
Copay: The portion of a claim or medical expense that the patient must pay out-of-pocket.
Deductible: The portion of all your combined health care expenses you must bay before your insurance applies.
In-Network Provider: A provider who has a contract with your health insurance plan to provide services to you. Using in-network providers will result in less out-of-pocket cost to you.
Medicaid/Medicare: Medicaid is jointly funded by federal and state governments and provides health care coverage for low-income individuals. Medicare is a federally funded program providing coverage for individuals aged 65 and older and those with disabilities.
Out-of-pocket: Your medical expense that aren’t reimbursed by insurance. These include deductibles, coinsurance, and copayments for covered services plus all services that aren’t covered.
Prior Authorization: Approval from your health insurer before receiving services or filling a prescription. This is sometimes required for the service or prescription to be covered by your plan.
Provider Based Practices: Provider offices where the location is considered a department of the hospital, regardless of the physical proximity of the hospital. When receiving services at these locations, you may receive two charges for services: the facility charge and the professional or physician fee.
Self-Pay: A patient who has no insurance or does not want the services received to be filed with their insurance company.
